It's not just our wonderful care workers that provide our service to you. There's a team of people at our Head Office and Extra Care sites that co-ordinate and manage the quality of the service. Here's an introduction to them!
Putting a face to a name makes the experience of talking to someone on the phone so much better! Now you can see who you're talking to!
Head of Domiciliary Care
Hello, my name is Holly and I manage our domiciliary care services. I have worked for Key 2 Care for since 2017 and have a number of years managerial experience within the Domiciliary Care industry. I started my journey in Health and Social Care as a care worker, and quickly found that this was the career path I wanted to take. My goal was to eventually become a Registered Manager and I’ve now progressed to Head of Domiciliary Care! The knowledge and experience I have gained throughout my career has set my expectations for the provision of high quality care.
Registered Manager - Derby Domiciliary Care
I'm Sarah and I am the Registered Manager for the Derby Domiciliary Care service. I’ve worked in care for over 30 years in various settings, most recently in our three Extra Care schemes in Derby. I studied Law at degree level, and I have a good foundation for understanding safeguarding and compliance against the backdrop of the Health and Social Care Act and legislative framework. This means we can protect people and keep them safe. I love my day to day role working with the clients we support alongside great colleagues that make up our experienced team. We support people to reach and surpass their outcomes and make positive contributions to the community they are a part of.
Registered Manager - Stoke on Trent Domiciliary Care / Care Manager - Staffordshire Domiciliary Care
Hello, my name is Oisin (If you are struggling with that then say washin' without the ‘W’).
I am the Registered Manager for our domiciliary service in Stoke-on-Trent, and also manage our recently launched service in Staffordshire, based in Cannock. I have worked here at Key 2 Care since July 2019. We have a fantastic team here and we are very proud of the high-quality service that we provide to our customers. I have done many jobs in my time and have never felt such job satisfaction as I do working in the adult social care sector.
Care Manager - Grantham Domiciliary Care
Hi, my name is Simon and I manage Key 2 Care’s domiciliary care service in Grantham. I have well over 10years industry experience and am proud to work for a company who strive to make a difference and with colleagues who are collegiate, open minded and supportive. None of us work in the industry for an easy life but it’s great to be supported by a first class office team.
Care Manager - Leicestershire Domiciliary Care
Hi I’m Sarah, the Care Manager here at our Leicestershire Home Care office. I have a number of years experience as a Home Care Manager, and having joined Key 2 Care in October 2021, I'm looking forward to using my knowledge and passion to grow the branch and deliver great quality care to as many residents of Leicestershire as possible.
Putting a face to a name makes the experience of talking to someone on the phone so much better! Now you can see who you're talking to!
Head of Extra Care
Hi, my name is Patryk. Having joined Key 2 Care in May 2020, I currently work in the role of Head Of Extra Care Services.
It is my responsibility to ensure contractual compliance across all of the services across the Extra Care Division. I strive to provide meaningful and where possible face to face support to all of our managers and staff alike, whilst visiting all schemes on a regular basis. Another vital element of my role is to ensure that appropriate business development opportunities are identified, actioned and commissioned in a timely manner.
Care Manager - Brick Kiln Place
Hi, my name is Madara and I’m Care Manager in Brick Kiln Place. I joined Key 2 Care in October 2021. I’ve worked in care for just over 7 years. I started my career in care as a Support Worker in Brick Kiln Place and over the years, I gained valuable experience and knowledge and worked my way up to my current position. As part of my role, I ensure care plans and assessments are up to date and meet Client’s needs. This is my favourite part in my role as I enjoy getting to know the Client. As Care Manager, I ensure both my Clients and Care team feel well supported every single day and the highest quality of care for Clients is provided in their own homes.
Registered Manager for St Dominic's Court and Berry Hill Village - Stoke-on-Trent
Hello, I’m Lynsey and I'm the Registered Manager at St Dominic’s Court and Berry Hill Village in Stoke-on-Trent. I have worked for Key 2 Care since September 2019, and in the care industry for 12 years. As part of my current role I complete care plan reviews, supervisions and assessments. I also support and develop my staff team, and thrive on watching them grow. I have a passion for dementia care and ensuring that all of the people in my service are treated with dignity and respect, ensuring services are delivered to high standards.
Registered Manager for Camoys Court - Stoke-on-Trent
Hi, my name is Marion and I am the Registered Manager at Camoy’s Court Extra Care in Stoke-on-Trent. I have worked at Camoy’s Court for too many years to remember. In October 2019 Key 2 Care offered me the opportunity to become the Registered Manager, which I was delighted to accept. Since then, I have seen and encouraged the growth within my team. This has at times been challenging, but as a team we have overcome this and continue to provide the best possible care to all of our service users.
Registered Manager for Oak Priory - Stoke-on-Trent
My name is Sharon, I am the Registered Manager for Oak Priory Extra Care Scheme. I have worked in care for over 20 years, starting off as a Care Worker, working my way up to Senior Care, Coordinator, Assistant Manager and then Registered Manager, I have worked at Oak Priory as the Registered Manager since it opened in 2016, so I know the building and all the residents very well. I enjoy meeting new people and I am passionate in ensuring that all our service users get the person-centred care they deserve. We have a great team of carers who I work closely with to ensure that they have all the training and support to complete their role to the best of their ability.
Registered Manager for Maple West - Stoke-on-Trent
My name is Jean Rathbone, I am the Registered Manager at Maple West Extra Care Scheme. I have worked in care sector for all of my working life since 1986, starting initially as a care assistant and progressing to Registered Care Manager . I have been a Care Manager for many years and have worked at Maple West since January 2019 as the Registered manager. I manage, support and work alongside a brilliant team of care staff who complete their roles to the best of their ability.
Registered Manager for Willow Barns - Stoke-on-Trent
I am Natalie, Care Manager at Willow Barns Extra Care Scheme.
Here's a brief introduction to the team behind the scenes!
Head of Development
Hello, my name is Misty and my role is Head of Development. I am passionate about all things healthcare, and I lead the Recruitment, Training and Marketing teams to achieve great outcomes for our customers and staff members alike. I started off my career in Health and Social Care nearly 15 years ago as a Care Assistant and then moved into Recruitment, Training and HR approximately 6 years ago. I can genuinely say that I have enjoyed my time in Health and Social Care and couldn’t see myself working in any other sector.
Recruitment and Marketing Officer
Hello, my name is Troi Ashmore and I am the Recruitment and Marketing Officer at Key 2 Care. I have over 8 years experience in Health &Social Care, starting as a Care Assistant and progressing through to recruitment. I have a true passion for Recruitment and have managed high-volume recruitment of care workers in the past and will continue to do this with Key 2 Care. I love talking to new candidates and giving them a warm welcome to our service.
Recruitment and Marketing Officer
Hi my name is Leanne and I am a Recruitment and Marketing officer at Key 2 Care. I have over 5 years’ experience in recruitment. I started my recruitment career in Banking, but my heart belongs in recruitment within health and social Care. I enjoy recruiting amazing passionate staff to help us provide the best care possible to all our customers.
Training Administrator
Hello, my name is Leia and I have been working for Key 2 Care since February 2018.
My job is to make sure that all of our care staff receive all the training that they need to remain current and compliant as per our company expectations, and the Care Quality Commission standards.
During my time here I have developed my skills as an administrator and although I have no care experience, I have an appreciation of how hardworking our carers are and share their passion of making our customers experiences with us the best that they can be.
Recruitment Administrator
Hello, my name is Emma and I am the Recruitment Administrator at Key 2 Care. My main responsibility is to make sure I pre-screen the most suitable and compassionate candidates, referencing checks and any administrative requirements. Although being fairly new within the Health and Social Care industry, I have always been a caring individual and now being able to support with making sure our service users are receiving the best care possible and seeing people be successful within their roles is highly rewarding.
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