Personal care

We recognise and understand that there are times when you may find yourself needing some support with your personal care routine.

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Introducing personal care

Supporting your independence at home.

A requirement for support with personal care may follow a period of ill health or a stay in hospital and may be something that you feel is needed on a temporary basis or more permanently, and we are aware of the impact that this can have on wellbeing and self-pride.

We can support you with every aspect of personal care, from bathing and showering, supporting with toilet needs, catheter care, bowel care, hair and skin care, dressing and undressing and monitoring and encouraging good skin integrity.

You will always be the centre of your support and the development of a person centred and bespoke support plan will record what support you need and how this is to be delivered, it is always about customer choice and keeps you in control at all times.

We also appreciate how difficult it can be for you to have someone supporting with personal care, our carers are fully trained and will support with the greatest of respect and will maintain your dignity at all times, they will always ask you what support is needed and how you wish this to be delivered, nothing is too much trouble or too difficult for our carers who will assist you to feel relaxed, safe and refreshed.

Our aim is to support you to maintain as much independence as you can with your own personal care, but if this is not possible, you can feel safe in the knowledge that our carers can complete all of your personal care with and for you.

Our carers can also assist with any meal preparation, you may need someone to help you in the kitchen to prepare meals and drinks or, you may prefer that our carers do this for you. With your preferences in mind, your carer will provide meals and drinks to your individual requirements, if you need help to eat, we can also support with this.

We also have access to our health partners in the speech and language teams who we can contact on your behalf if you need any assisted cutlery, cups etc or if there are any concerns or difficulties with your nutrition or swallowing.
Our carers will ask you if they can prepare any snacks/light meals to be left to be enjoyed throughout the day.
Your support plan will include all of your food and drink preferences, allergies and support needs and can be changed at any time.

Get in touch
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What people say about us!

We have a track
record of providing
exceptional care.
Don't just take our
word for it!

Over the past two years, my nan used 3 different care agencies, but this one without a shadow of a doubt is the most compassionate of them all. The carers arrive on time, of course, and they genuinely go above and beyond to ensure that my nan is not only cared for but also entertained - I've walked in on a sing-along once before! Credit where credit is due - you are all fantastic, thank you!

J C (Granddaughter of Client)


We can also help with...

Our services

We can also help with...

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Palliative care

Our team are skilled at offering compassionate care.

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Respite and crisis care

If you need a break, we're here to help you out any time.

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Dementia care

Our carers are trained to support people living with dementia.

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Domestic assistance

We are here to give a helping hand around the home.

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Personal assistance

We can support with every aspect of personal care.

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Our companionship service helps you stay connected.

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Waking night support

We can provide additional support overnight - for extra peace of mind.

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Medication support

Our team are trained to support you with your medication.

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Funding your care

Have a question about funding options?

Read our guide
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Contact us

Interested in finding out more? Have questions you need answering?

Complete this form and we'll give you a call within 48 hours to discuss how we can help.


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We're fully regulated by the Care Quality Commission.

The CQC monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety. They publish what they find, including performance ratings to help people choose care.

We are regulated by the Care Quality Commission which is the independent regulator of health and care in England.
Derbyshire Care Services is a trading name of Key 2 Care Limited,  a company registered in England and Wales.
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